State Farm® Insurance Agent Colin Owens
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Merissa King
April 17, 2025
2
out of
5
rating by Merissa King
"This review is on Madison Kay Smith not Colin Owens. We have been dealing with Madison for the entirety of this issue. She is probably one of the most unprofessional individuals I have ever come in contact with. She talks on the phone and emails like she is texting or we are besties which we are not. My husband and I have been trying to get my new vehicle added onto his insurance plan and me as a driver. Firstly, she added me onto his already existing vehicle that I do not drive at all. NEXT, she added the new vehicle with HIS name on it solely when he does not drive the new vehicle. We have became increasingly frustrated with the service and how the situation has been handled. She called me today and When asked why it has been done that way she responded “ that’s what we’re changing ” when from day 1 it should have never been this complicated. The only things that needed to be done was add me on the plan with the new vehicle. Now she’s added me onto the plan as an owner and has consistently talked to my husband for life insurance."
We responded:
"Thank you for clearing things up with Brittany! We’re so glad to work for you and appreciate your continued support! -Colin"
Bret
March 20, 2025
5
out of
5
rating by Bret
"Colin and is staff (Caity) were fantastic to deal with! Prompt responses and fair quotes, what else can you ask for! Excellent team!"
We responded:
"Thank you, Bret! I'm glad to hear that you had a positive experience with our team. Our office is dedicated to providing prompt responses and fair quotes. If you need any further assistance or have questions, feel free to reach out anytime."
Ny_. Goat
February 24, 2025
5
out of
5
rating by Ny_. Goat
"Alley was wonderful ; very pleasant & got the job done immediately thank you soo much"
We responded:
"Thank you, for your fantastic feedback! I'm so happy to hear that Alley provided you with such pleasant and efficient service. If you ever have more questions or need assistance, feel free to reach out to our office. We're here to help!"
Keyy Keyy
January 29, 2025
5
out of
5
rating by Keyy Keyy
"Aley Spivey was very helpful in giving me a quote for rental insurance she was very sweet and didn’t pressure me into anything! Thanks Aley :)"
We responded:
"Thank you for sharing your experience! I'm glad to hear that Aley was helpful and made the process comfortable for you. We appreciate your kind words and are here to assist with any future insurance needs you may have. Feel free to reach out anytime!"
Victoria Holt
January 29, 2025
5
out of
5
rating by Victoria Holt
"Aley Spivey is the best agent i have ever spoke with giving me quotes for me and my husband and was very nice and informative and understanding"
We responded:
"Thank you, Victoria! I'm happy to know that Aley provided you and your husband with such informative and understanding service. We appreciate your feedback and are always here to assist with any future insurance needs."
Kimberly Buggs
January 15, 2025
5
out of
5
rating by Kimberly Buggs
"Madison S, is a pleasure to work with! Pleasant, professional, and great customer service. Aloha, K"
We responded:
"Thank you, Kimberly, for your wonderful feedback! I'm delighted to know that Madison provided you with such pleasant and professional service. Our team is committed to delivering great customer service, and it's fantastic to see that reflected in your experience. If you have any questions or need further assistance, feel free to reach out. Aloha!"
Daniel Canaday
January 8, 2025
5
out of
5
rating by Daniel Canaday
"Very professional and willing to help you in any way they can."
We responded:
"Thank you, Daniel, for your fantastic review! I'm glad you found our team professional and helpful. We're always here to assist you with any needs you may have. Don't hesitate to reach out if you have any questions or need further assistance!"
Diamond Dior
December 19, 2024
5
out of
5
rating by Diamond Dior
"Aley was very helpful, she helped me with everything that I needed for my insurance, thank you so much again"
We responded:
"Thank you, Diamond, for sharing your experience! I'm glad to hear that Aley was able to assist you with everything you needed for your insurance. We truly appreciate your feedback and are here to help with any future questions or needs you may have."
Laurie Cantin
December 16, 2024
5
out of
5
rating by Laurie Cantin
"Polite ! These days It can be very rare to be treated well especially over the phone But my auto insurance buying experience was pleasant and easy, my rate is much lower than the other quotes. 1st I’ve ever been happy to pay a bill."
We responded:
"Thank you, Laurie, for sharing your experience! I'm glad to know that your insurance process was smooth and that you're satisfied with the rate. It's wonderful to hear that you found the interaction pleasant. If you ever have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
cathy ford
December 3, 2024
5
out of
5
rating by cathy ford
"I really enjoyed talking to Danny she was very good and it didnt take forever. She explained everything to me and I understood her. Thank you State Farm, Colin Owens."
We responded:
"Thank you, Cathy! I'm glad Danny could assist you so efficiently and clearly. We appreciate your kind words and are always here to help with any other insurance needs."
Alexis Bauman
November 21, 2024
5
out of
5
rating by Alexis Bauman
"I appreciate the fabulous customer service. We recently purchased a home and bundling our auto insurance was a breeze. Jeremiah has been great to work with."
We responded:
"Alexis, thank you for your wonderful review! I'm glad to hear that our customer service met your expectations and that combining your auto insurance with your new home was a smooth process. Jeremiah is indeed a valuable member of our team, and it's great to know he has been helpful. If you need any further assistance, feel free to reach out. - Colin Owens - State Farm Insurance Agent, Williamsburg, VA"
Charles Daniel
November 6, 2024
5
out of
5
rating by Charles Daniel
"Madison was AMAZING!! She was most-communicative, and truly interested in assisting me....hard to find that these days. I would highly recommend she and the team @ Colin Owens' offices. CD"
We responded:
"Madison will be so happy to know you appreciated her assistance, Charles! We're grateful for your kind words about her communication and dedication. It's wonderful to know you had such a positive experience with our team. If you ever need anything else, don't hesitate to reach out. - Colin Owens - State Farm Insurance Agent, Williamsburg, VA"
David Dawn
October 4, 2024
5
out of
5
rating by David Dawn
"Jeremiah was very professional and helpful to get me the best insurance for my new car. The rate That he gave me was great compared to progressive. Who up my insurance 3 × 2 almost $300 a month with good credit and good driving record. Jeremiah was very patient with me and answered all my question. I will be recommending state farm to friends and family."
We responded:
"David, thank you so much for sharing your experience! I'm glad Jeremiah could assist you in finding the best insurance for your new car. It's great to know that he provided a competitive rate and was patient in answering all your questions. Your recommendation means a lot to us. If you or your friends and family need any further assistance, we're here to help! - Colin Owens - State Farm Insurance Agent, Williamsburg, VA"
karl olsen
September 11, 2024
5
out of
5
rating by karl olsen
"Danny helped me with my 99-year-old father’s insurance policy today.(George Olsen,) In a day and age where it is so difficult to get someone to talk to you on the phone, it was so refreshing to have such a friendly, kind, and helpful person on the other end of the phone. Danny is an awesome asset for your company. I want to let you know I was extremely impressed with her People skills, caring., and genuine interest in your customers!!! Sincerely, Karl Olsen"
We responded:
"Karl, thank you for your wonderful review. I'm glad Danny could assist with your father's insurance policy and provide such a positive experience. We appreciate your kind words about her people skills and genuine interest in our customers. If you need any further assistance, please don't hesitate to reach out. - Colin Owens - State Farm Insurance Agent, Williamsburg, VA"
Ariana Cordero
August 22, 2024
5
out of
5
rating by Ariana Cordero
"Easy to reach, quick to respond, very friendly. Very resourceful. Thank very much!"
We responded:
"Ariana, thank you for your kind words! I'm glad you found our team easy to reach and quick to respond. We strive to be resourceful and friendly. If you need any further assistance, feel free to reach out. - Colin Owens - State Farm Insurance Agent, Williamsburg, VA"
Zach Arbogast
August 2, 2024
5
out of
5
rating by Zach Arbogast
"Just switched over to this office! Very happy with the communication that I am getting, unfortunately had some bad communication with the last agent! Thanks again for helping us out!"
We responded:
"Hey Zach! So glad you made the switch to our office! Happy to hear that our communication has been up to your expectations. We're always here to help you out! If you need anything else, just let us know. - Colin Owens - State Farm Insurance Agent, Williamsburg, VA"
Cara Toward
July 17, 2024
5
out of
5
rating by Cara Toward
"We have been with this agency for four plus years now and only have great things to say! They have taken care of our cars, house, and even camper insurance needs. The staff are all so knowledgeable and very personable! Danny recently helped us get coverage on our new camper, she was quick and thorough. Highly recommend this office!"
We responded:
"Hi Cara! Thank you so much for your wonderful review and for being with us for over four years! We're so happy to know that we've been able to take care of your autos, house, and camper insurance needs. Our team takes pride in being knowledgeable and personable, and it's fantastic to hear that Danny provided quick and thorough service for your new camper coverage. We truly appreciate your high recommendation! If you ever need anything else, don't hesitate to reach out! - Colin Owens - State Farm Insurance Agent, Williamsburg, VA"
Joan Holt
July 9, 2024
5
out of
5
rating by Joan Holt
"SPEAKING WITH DANNY, AT STATE FARM WAS MORE THAN INFORMATIVE, BUT VERY KNOWLEDGEABLE OF GETTING ME THE BEST INSURANCE QUOTE...SHE DID JUST THAT...IT WAS A GREAT PLEASURE SPEAKING TO HER AND GETTING ABSOLUTELY WHAT I WAS LOOKING FOR MY INSURANCE COVERAGE!!! THANK YOU SO MUCH!!!"
We responded:
"Thank you, Joan, for your kind words! I'm ecstatic that Danny was able to provide you with such knowledgeable and satisfying insurance coverage. We're grateful for your feedback and glad we could meet your needs. Please feel free to reach out for any future insurance needs or questions. Colin Owens - State Farm Insurance Agent, Williamsburg, VA"
Allie Haskett
February 7, 2024
5
out of
5
rating by Allie Haskett
"Jeremiah was very efficient, helpful, informative and kind! We look forward to working with the company for many years to come."
We responded:
"Thank you, Allie! We appreciate you taking the time to leave a positive review. Please don't hesitate to reach out if you need anything. "
Spenser Haskett
February 6, 2024
5
out of
5
rating by Spenser Haskett
"Appreciated the service that Jeremiah gave me! We had to address several insurance issues and he made the process extremely simple and hassle free for me. I highly recommend him to anyone looking to get insurance at a very affordable rate!"
We responded:
"We love seeing reviews like this, Spenser! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
Jeff
February 6, 2024
5
out of
5
rating by Jeff
"A+ Service from Jeremiah!"
We responded:
"Thank you for the positive review, Jeff. We appreciate you!"
Debbie
January 9, 2024
5
out of
5
rating by Debbie
"Jeremiah was very helpful in getting my insurance set up and answered my questions and concerns. Made the process very easy and best quote . Thank you for the great experience and information. 👍"
We responded:
"We love seeing reviews like this, Debbie! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Kasie Sullivan
January 8, 2024
5
out of
5
rating by Kasie Sullivan
"They have been amazing. Especially with me contacting them last min to get a car insured. Extremely nice and a pleasure to work with."
We responded:
"Kasie, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Jessica Erbaugh
January 4, 2024
5
out of
5
rating by Jessica Erbaugh
"I had a great experience working with Jeremiah at the Williamsburg office to get our insurance needs squared away. He was very helpful, professional, and patient with me. He answered all my questions in ways that were easy to understand, and I really appreciated that."
We responded:
"Jessica, thank you! We love seeing reviews like this. Jeremiah always puts our customers first and we are glad they were able to assist you with your insurance needs. Feel free to contact us anytime!"
Nicole Bolden
December 15, 2023
5
out of
5
rating by Nicole Bolden
"Jeremiah was on top of everything! Very professional and knowledgeable. Thank you for all your help!"
We responded:
"Nicole, thank you for the shoutout for Jeremiah! Our office loves being your good neighbor."